# Telos: Decision intelligence for outpatient leaders

Telos uses AI agents that know a practice's books, understand its trends, and surface the actions that can improve the business each day.

Telos serves outpatient practice leaders, including pediatric therapy, physical therapy, chiropractic, audiology, and adjacent care practices.

## What Telos does

Telos brings together financial, staffing, and operational data so practice owners can:

- See how the practice is doing at a glance.
- Know what is healthy, what to watch, and what needs attention.
- Receive a prioritized list of recommended actions.
- Understand the reasoning and data behind a recommendation.
- Ask follow-up questions in plain language.
- Compare scenarios before committing to a decision.

## Practice health

Telos reviews practice signals on a recurring schedule and presents a business health score with clear statuses such as Healthy, Watch, and Warning. Example areas include cash and payroll, data quality, revenue cycle, capacity, attendance, patient flow, billable hours, and referrals.

The purpose is to make overall practice health immediately understandable without requiring the owner to interpret a collection of disconnected reports.

## Prioritized recommendations

Telos surfaces the actions that deserve attention now. Examples shown on the public site include following up on an overdue invoice, checking in with a therapist about unfilled capacity, and offering open appointments to waitlisted families.

Each recommendation can include:

- The recommended action.
- Its estimated financial effect.
- The trends and comparisons behind it.
- The underlying inputs, calculations, and sources.
- Alternative options and their relative ranking.

## Financial decision support

Telos connects budgeting, forecasting, insurance optimization, and business goals with the practice's current operating data. The public site illustrates this through a conversation about whether the practice may be ready to hire and what that decision could mean financially.

The examples are demonstrations of the product experience. Actual recommendations depend on the individual practice's data, assumptions, and goals.

## Scenario planning

Practice owners can ask practical what-if questions, such as:

- What if we add evening appointments twice a week?
- What if we improve cancellations by 20%?
- What if it takes six months for a new therapist to fill a schedule?

Telos responds in plain language and explains the assumptions behind the answer.

## How Telos works

1. **Connect:** Bring the practice's data together.
2. **Reconcile:** Establish what is current and true.
3. **Analyze:** Review the practice on a recurring schedule.
4. **Act:** Surface the top recommendations every day.

Telos is designed to sit above the clinical and business systems a practice already uses, so teams do not have to relearn the workflows that keep the clinic moving.

## What Telos weighs

Telos weighs financial, staffing, and operational information against three practical questions:

1. What is the practice producing today?
2. What must it produce to meet its commitments and goals?
3. What could it produce with the people, time, space, and demand it already has?

## Contact

To see what decision intelligence can do for your practice, contact [hello@telosaihealth.com](mailto:hello@telosaihealth.com).

Canonical website: [https://telosoms.com/](https://telosoms.com/)